Returns & Exchanges

At Culligan Harvey, we are committed to your satisfaction and the quality of your home water solutions. If you are not completely satisfied with your purchase, you may return eligible products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via phone or email with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all components, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Product

  Affix the provided shipping label or send the package to our regional distribution center using a tracked carrier service of your choice.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned item, we will process your refund to the original payment method within 5 to 7 business days.